Last updated [September 30th, 2020]
We respects the privacy of our users and every person who visits our Mobile Application (“Zervo”). Here, PLANETWALK (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at When you visit our mobile application (“Zervo”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our mobile application and our services.
This privacy policy applies to all information collected through our mobile application, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Mobile Application“).
At Zervo, we provide you an online platform for connecting people with each other. Born out of the need to simplify the system of connecting people, we created a unique networking platform that filled the gaps left by others in the market.
The purpose of this mobile application is to provide a convenient way to allow people to message and connect with each other by creating account and profiles online.
Our office is in China.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when registering with us, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Mobile Application or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Mobile Application, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
User Content. We collect the content you generate on the Platform, including photographs you upload and review/comment you make (“User Content”).
Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Google, or other social media account.
Location information: We will track device location by sending GPS coordinates to our application. We may also determine location by using other data from your mobile device, such as information about wireless networks or cell towers near your device. We use and store information about your location to enable many product and Service features that are dependent upon location tracking, like friend recommendations. We may also use collected information to troubleshoot software, to conduct data analysis, to do testing, research, and to monitor and analyze usage and activity trends to improve and customize the services.
Information automatically collected
We automatically collect certain information when you visit, use or navigate the Mobile Application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Mobile Application and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Mobile Application, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.
Information collected from other Sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties.
We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
We only share and disclose your information in the following situations:
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
A cookie is a small text file that a website or mobile application saves on your computer or mobile device when you access the mobile application. In general, cookies have two main purposes: to improve your browsing experience by remembering your actions and preferences, and to help us analyze our website traffic.
We uses cookies to help us analyze traffic to the Mobile Application, to help us improve website performance and usability, and to make the mobile application more secure. Third-party cookies help us use Google Analytics to count, track and analyze visits to the Website. This helps us understand how people are using our websites and where we need to make improvements. These third-party cookies do not specifically identify you.
Control cookies
You are always free to delete cookies that are already on your device through your application settings, and you can set to prevent them from being added to your device.
Our servers are located in the United States. We will not transfer your personal information to an overseas recipient.
The Mobile Application may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Mobile Application. You should review the policies of such third parties and contact them directly to respond to your questions.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of your account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Mobile Application is at your own risk. You should only access the services within a secure environment.
We do not knowingly solicit data from or market to children under 16 years of age. By using the Mobile Application, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Mobile Application. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 16, please contact us at WHAT ARE YOUR PRIVACY RIGHTS?
Information
You may at any time review or change the information in your account or terminate your account by:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, email us at support@planetwalktech.com